‘Chat’ and ‘Bot’ are the two components to the word Chatbot. The Chat part is responsible for capturing the conversational side while Bot represents the computational and sub-sectional concept of Robots. This concept together has been in the minds of humans for centuries. Though, the word “Chatbot” has come to be recognized only in theRead more about Chatbot Past, Present and Future[…]

There are many medical queries that are simplistic in nature and do not require the expert advice of a doctor. These queries nevertheless require much needed attention or else they leave the concerned patient confused, nervous, anxious and unattended. For instance, a new mother with a two week old baby shall have many questions thatRead more about Why doctors don’t miss out on their patients when using chatbot?[…]

Chatbots are created and developed to streamline the routine functioning of a dermatology practice by performing repetitive and basic tasks. Assistance with appointment scheduling is among the most important tasks. Imagine medical chatbots as assistants for your dermatology healthcare center, office or hospital. These chatbots are simplistic in nature, cost effective and very easy toRead more about How can dermatologists book new appointments easily with chatbots?[…]

What are some of the functions that a chatbot could perform for a dentist? Chatbots that are designed for dentists could perform the following roles: Book Appointments with Patients A chatbot can servie as a conversational health assistant and can apply automated technology to book an appointment with the dentist. Operate as a Dental AssistantRead more about FAQs on chatbot for dentists[…]

There are four different structures on which healthcare chatbots work. These include: Knowledge Management Sentiment Analysis Natural Language Processing Deep Learning Natural Language Processing (NLP) is responsible for assessing and understanding patient queries and issues. It is closely followed by knowledge management in terms of responding to these queries. Sentiment analysis processes user frustration toRead more about How to make chatbots work for you?[…]

Here are five approaches that can help you improve your patient satisfaction scores by employing the services of a healthcare chatbot. 1. Make a Human Back-up Available Chatbots routinely answer questions to add value to a business. However, when the conversation becomes complex, it is important for the chatbot to transfer the interaction to aRead more about How does a chatbot boost customer satisfaction?[…]

Lack of engagement once a patient is discharged or otherwise leaves a medical office is the cause for limited results and higher costs of healthcare systems. Improved results with better savings can be achieved if a patient stays in touch with their clinician after having received a treatment. Patient engagement has today become a ‘trillionRead more about Why doctors are loving the idea of chatbots?[…]

Healthcare professionals can benefit immensely from chatbots by way of improving lives, providing more personalized healthcare services and keeping ahead of competition, among other things. Healthcare chatbots are the latest technological advancement, which are already making a positive difference to the delivery of healthcare services for some providers. Here are 5 ways that chatbots benefitRead more about 5 Reasons why Chatbots can Benefit Healthcare Practitioners[…]

In our culture, the healthcare mode of delivery has progressed from house calls to walk-in urgent care centers and concierge practices. Marketing has grown from a discreet shingle over the door to websites and social media. These shifts were driven by the consumer’s demand for information and convenience. Chatbots are a natural next step inRead more about Chatbots are the future of healthcare commerce[…]

Doctors and patients have been communicating for a long time. In fact, it is among the most critical elements of diagnosis and treatment. However, the way doctors and patients communicate has evolved at a rapid pace. Today’s busy consumer demands healthcare availability around the clock, and an increasingly high level of convenience. Chatbot technology providesRead more about A consumer-friendly alternative to forms and phone calls[…]